Privacy Policy

Welcome to fashionhomesale.com (the “Site”). We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including when you browse, search, or interact with products sourced from a well-known British heritage retailer known for quality clothing, homeware, and food (the “Partner Retailer”). Please read this policy carefully.

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our Site, such as:

  • Contact details: Name, billing and shipping addresses, email, and phone number.
  • Order information: Products you select from the Partner Retailer’s collection, order notes, and preferences.
  • Account credentials: Username and password if you create an account on our Site.
  • Communication data: Any information you share when contacting us for support or feedback.

We also automatically collect certain technical data when you visit the Site, including:

  • Your IP address, browser type, operating system, and device identifiers.
  • Pages you view, links you click, and how you interact with our Site.
  • Referring website addresses and search terms.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill your orders from the Partner Retailer’s product range.
  • To communicate with you about your orders, including confirmations, updates, and customer support.
  • To personalize your shopping experience by showing you relevant products and offers.
  • To improve our Site’s performance, security, and user interface.
  • To detect, prevent, or investigate security breaches, fraud, or other prohibited activities.
  • To comply with applicable legal obligations.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with:

  • The Partner Retailer and its service providers: To the extent necessary to source, pack, and deliver products you order through our Site.
  • Logistics and payment partners: For shipping, fraud screening, and transaction processing.
  • Legal authorities: When required by law or to protect our rights, property, or safety, or that of others.
  • Business transfers: In connection with any merger, sale of assets, or similar transaction involving our Site.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze Site traffic, and show you personalized content. You may control cookie settings through your browser; however, disabling cookies may affect some functionality of the Site.

5. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal data.
  • Opting out of marketing communications (via the unsubscribe link in our emails).
  • Restricting or objecting to certain data processing activities.
  • Requesting a copy of your data in a portable format.

To exercise any of these rights, please contact us using the methods described on our Site. We will respond to your request in accordance with applicable laws.

6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Children’s Privacy
Our Site is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

8. Third-Party Links
Our Site may contain links to other websites, including those of the Partner Retailer. This Privacy Policy does not apply to those third‑party sites. We encourage you to review the privacy policies of any external websites you visit.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the contact options provided on our Site.

Thank you for shopping at fashionhomesale.com.